What Havana Beauty Terms of Service

Last Updated: July 7, 2025

Acceptance of Terms

Welcome to Havana Beauty. By accessing our website or purchasing products from Havana Beauty (the “Site”), you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the Site. Please read them carefully before using our Site or services. If you do not agree to these Terms, you must not use the Site. By placing an order with Havana Beauty, you confirm that you accept these Terms and meet all eligibility requirements (e.g. legal age)beautyeveryday.com. These Terms incorporate any policies or guidelines referenced herein (such as our Privacy Policy), which are available via hyperlink on our Site.

Eligibility and Age Requirement

Our services are intended for users within the United States. You must be at least 18 years old (or the age of majority in your state/jurisdiction) to use this Site or make a purchase. By using the Site or ordering products, you represent that you are at least 18 (or have parental consent if under 18)beautyeveryday.com and are legally able to enter into this agreement. Havana Beauty currently ships products only to addresses within the U.S., and we do not accept international orders. We reserve the right to refuse access or sales to any person or region if such use or sale would violate any applicable law or these Term.

Account Registration and Information Accuracy

Certain features (such as purchasing products) may require creating an account. If you register an account, you agree to provide current, complete, and accurate information during registration and at checkout for all purchases. You are responsible for promptly updating your account information (including your email, billing/shipping address, and payment details) so that we can complete transactions and contact you as needed. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately. Havana Beauty is not liable for any loss or damage arising from your failure to protect your account information. You agree not to impersonate any person or use false information when registering or using the Site.

Privacy and Personal Data

Your submission of personal information through the Site is governed by our Privacy Policy (available on our website). We collect information such as your name, email address, shipping address, and payment details solely for purposes of processing orders, delivering products, and providing customer service, and we may also use your contact information to send you updates or marketing communications in accordance with our Privacy Policybeautyeveryday.com. We implement security measures to safeguard your data; however, you acknowledge that no method of transmission over the internet is completely secure. By using the Site, you consent to the collection and use of your information as described in these Terms and our Privacy Policy.

Permitted Use of the Site and Prohibited Activities

We grant you a limited, non-transferable license to access and use the Havana Beauty Site for your personal, non-commercial use, subject to these Terms. You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations. You must not engage in any unauthorized or harmful conduct on the Site. In particular, you are strictly prohibited from:

• Unlawful Activities: Using the Site or any product for any unlawful or unauthorized purpose, or to solicit others to perform or participate in illegal acts. This includes violating any local, state, federal, or international laws or regulations while using our Site.

• Intellectual Property Infringement: Infringing upon or violating our intellectual property rights or those of others. You may not upload, post, or transmit any content that you do not have a right to make available under intellectual property or other laws.

• Harmful or Offensive Conduct: Harassing, abusing, insulting, harming, defaming, intimidating, or discriminating against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. Any obscene, offensive, or otherwise objectionable content or communications on the Site are prohibited.

• False Information and Fraud: Submitting false or misleading information, or attempting to impersonate someone else. You must not use the Site to defraud others or Havana Beauty.

• Malicious Code: Uploading or transmitting any viruses, malware, or any other destructive code that could affect the functionality of the Site, our services, or the Internet. You may not take any action that imposes an unreasonable load on our infrastructure or interferes with the proper working of the Site.

• Privacy Violations: Collecting or tracking the personal information of others without authorization (for example, scraping user data or harvesting email addresses).

• Spamming and Automated Access: Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping the Site for any unauthorized purposes. You also may not use any automated means (e.g. bots, scripts) to access the Site or database without our express permission.

• Security Interference: Attempting to interfere with or circumvent the security features of the Site, our servers, or any related system. This includes any attempt to gain unauthorized access to our systems or data, or to probe, scan, or test the vulnerability of our Site without proper authorization.

Any behavior that we deem, in our sole discretion, to violate these prohibitions or any other provision of these Terms may result in suspension or termination of your access to the Site or your account, without notice. Havana Beauty reserves the right to take appropriate legal action for any illegal or unauthorized use of the Site.

Intellectual Property Rights

All content on the Havana Beauty Site – including but not limited to text, descriptions, product images, graphics, logos, button icons, and software – is the property of Havana Beauty or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. This includes the overall design and “look and feel” of our Site, as well as individual elements. You are not permitted to reproduce, distribute, modify, create derivative works from, publicly display or perform, republish, download, or transmit any part of the Site’s content in any form or by any means without our prior written permission, except for your personal, non-commercial use of the Site as allowed under these Terms.

All trademarks, service marks, and trade names on the Site, including “Havana Beauty” and our logos, are proprietary to Havana Beauty (or our licensors). These trademarks are protected by law, and you may not use any Havana Beauty trademarks or trade dress (such as the name, logo, product packaging, or branding) without our express prior written consent, except as required for legitimate reference (e.g., to identify our products in a review). Unauthorized use of our intellectual property is strictly prohibited and may result in termination of the limited license granted to you as well as legal action.

Product Information, Pricing, and Availability

We strive to ensure that all product descriptions, images, and pricing information on our Site are accurate and up-to-date. However, we do not guarantee that the content on our Site is error-free, complete, or current. Product colors and images are displayed as accurately as possible, but the actual colors you see may vary depending on your monitor or device, and we cannot guarantee your screen’s display will be true to life. All product descriptions, specifications, and prices are subject to change at any time without notice at our sole discretion. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information on the Site (including pricing or availability) is inaccurate at any time without prior notice, even after you have submitted an order. This may occur, for example, if a pricing error or typo is discovered or if a product listed becomes unavailable.

Pricing: All prices displayed on our Site are in U.S. dollars (USD). Prices do not include applicable taxes or shipping charges, which will be added at checkout. We may change product prices from time to time. Such price changes will not affect orders that have already been placed and confirmed, except in cases of obvious error in pricing. If we discover a pricing error in your order, we will inform you as soon as possible and give you the option to reconfirm the order at the correct price or cancel it (with a full refund of any amounts charged).

Product Availability: The inclusion of any products on our Site does not guarantee that they will be available at the time you place an order. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time. We also reserve the right to impose conditions on the honoring of any coupon, promotional code, or other similar promotion. All offers for products or services on the Site are void where prohibited. Because we currently ship only within the U.S., any product listing is intended for customers in the United States. We may restrict sales to certain geographic regions or jurisdictions at our discretion.

Orders and Payment Terms

When you place an order through our Site, you are offering to purchase the product(s) in your cart. All orders are subject to acceptance by Havana Beauty. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. This may occur, for example, if a product is out of stock, if we identify an error in pricing or product information, or if your transaction fails our fraud detection or credit verification processes. We also reserve the right to limit the quantity of items purchased per person, per household or per order, including orders placed under the same customer account or using the same billing/shipping address or payment method. If we make a change to or cancel an order, we will attempt to notify you using the e-mail, billing address, or phone number provided at the time the order was placed. In addition, Havana Beauty may refuse orders that appear to be placed by dealers, resellers, or distributors, and may ban such users from further purchases.

Payment Authorization: By placing an order, you agree to pay the total amount due (including product prices, shipping charges, and any applicable taxes) and you authorize us to charge your chosen payment method for the full amount of your order. We accept major credit and debit cards and other payment methods as indicated at checkout. All billing information you provide must be truthful and accurate; you represent that you are authorized to use the payment method provided. In the event that your payment method is declined or an account issue arises, we may cancel your order. We use secure third-party payment processors to handle your payment information, and we do not store full credit card numbers on our servers for your security. Please note that payment charges will occur at the time of order placement (or at the time of order shipment for certain payment methods, as specified).

If you believe you were charged in error or have payment-related issues, please contact our customer support. Havana Beauty reserves the right to refuse any order if fraud or unauthorized activity is suspected. We may also require additional verifications or information before accepting any order, and failure to promptly comply may result in order cancellation.

Shipping and Delivery

Havana Beauty currently ships products only within the United States. We do not ship internationally at this time. Orders will be processed and shipped according to our Shipping Policy (please refer to our Shipping Policy page for details on methods, costs, and estimated delivery times). Any delivery dates provided are estimates only and not guaranteed. Once handed over to the carrier, delivery times are beyond our control. We are not liable for delays in shipping or delivery due to carrier issues, customs delays, weather, or any other circumstances beyond our reasonable control. If your package is lost or significantly delayed, please contact us and we will assist in tracking or reshipping as appropriate, but note that our liability in such cases is limited as described under "Limitation of Liability" below.

Title and risk of loss for products you order pass to you upon our transfer of the products to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments, though we will help support such claims if needed.

Returns and Refunds Policy

Your satisfaction is important to us. However, due to the nature of cosmetic products, we can only accept returns under certain conditions. Please read our return policy carefully:

• Eligibility of Returns: Returns are accepted only for products that are unopened, unused, and in their original condition and packagingbeautyeveryday.com. For health and hygiene reasons, we cannot accept returns of any item that has been opened, used, or tampered with. The product seal (if applicable) must be intact. We reserve the right to inspect the returned items to ensure they meet these criteria. If a return is sent to us and the product is not in original, resalable condition, the return may be rejected.

• Return Process and Window: To initiate a return, you must contact us (via our Contact Us page or email) within 30 days of receiving your order. We will provide instructions for return shipping. Returns that are not pre-authorized or that fall outside the 30-day period may not be accepted. You are responsible for the cost of return shipping for non-damaged merchandise, and we recommend using a trackable shipping service.

• Refunds for Damaged Items: If you received an item that was damaged during shipping, you must notify us within a reasonable time (typically within 7 days of delivery) and provide evidence of the damage (photographs may be required). For items confirmed to be damaged in transit or defective upon arrival, we will offer either a replacement (reshipment) or a full refund of the purchase price for that item, at our discretionbeautyeveryday.com. Refunds, if issued, will be processed back to your original method of payment. Please note that original shipping fees are non-refundable in any casebeautyeveryday.com, except where required by law.

• Exchanges or Store Credit: For eligible returns of unopened, unused products that are not due to damage or error on our part, we do not issue cash refunds. Instead, you may choose either an exchange for a different item (of equal value) or a store credit in the amount of the original product purchase price. For example, if you simply change your mind or are unsatisfied with a product, as long as it is unopened and within the return window, we will offer an exchange or a credit that you can use on a future purchase. Store credits, once issued, will be recorded in your account or provided via a code.

• Non-Returnable Items: Certain items may be final sale or non-returnable by their nature. For instance, gift cards, promotional items, or clearance sale items are typically ineligible for return. If an item is marked "Final Sale" or otherwise noted on the product page, then it cannot be returned or exchanged.

• Return of Bundles or Sets: If you purchased a product as part of a bundle or set, all items in the bundle must be returned together to be eligible for a refund or credit. Partial returns of bundle components are not permitted.

• Process Time: Once we receive your returned item and verify its condition, we will process your exchange or store credit promptly. If an exchange item is not available (e.g., out of stock), we will issue a store credit or refund at our discretion. Please allow up to 5–7 business days after we receive your return for processing.

• Original Shipping Fees: As noted, the original shipping charges are non-refundable (unless the return is due to a shipping error or damage that was our fault)beautyeveryday.com. If you received free shipping on your order and you return an item that brings your order total below the free-shipping threshold, we reserve the right to deduct the standard shipping cost from your refund or credit (in cases where a refund is applicable).

This Returns and Refunds Policy is intended to be consistent with applicable U.S. laws, including any state laws on returns. If any rights are provided to you by law beyond what is stated here (for example, certain states may require stores to honor returns in specific situations), we will of course respect those. For further details or to start a return, please visit our Returns page or contact our customer service.

Disclaimers of Warranties

Havana Beauty provides the Site and all products on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free. We do not warrant that any information (including product descriptions or pricing) is accurate, complete, reliable, or current. You assume all responsibility for your use of the Site and any products or services obtained through the Site. Any material downloaded or otherwise obtained through the use of the Site is accessed at your own discretion and risk.

Except as explicitly provided in our Return Policy above, Havana Beauty makes no guarantees or warranties regarding the quality, performance, or suitability of the products sold. Cosmetic products may have varying results for different individuals, and we do not warrant that any product will meet your expectations or achieve any specific results. We provide any product usage instructions or tips for informational purposes only and they are not professional or medical advice.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, any warranties required by law are limited to the shortest period and broadest scope permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Havana Beauty (including our owners, directors, officers, employees, affiliates, agents, contractors, suppliers, and partners) shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to your use of the Site or purchase/use of any Havana Beauty products. This includes, without limitation, damages for lost profits or revenue, loss of data, loss of goodwill, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

In particular, Havana Beauty is not liable for any damage, loss or injury resulting from any hacking, tampering, or other unauthorized access or use of the Site or your account, or any interruption, error, or transmission bug that affects the Site. We are also not responsible for: (a) personal injury or property damage resulting from use of our products contrary to their intended use; (b) any unauthorized access to or use of our secure servers or any personal information stored therein; (c) any bugs, viruses, trojan horses, or other harmful code that may be transmitted to or through our Site by a third party; or (d) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, or otherwise made available via the Site.

In no event shall Havana Beauty’s total aggregate liability for any claims relating to the products you purchase or to your use of the Site exceed the amount you paid to us for the product in question or the specific transaction at issue. For example, if you bought a product for $50 and it gave rise to a claim, our maximum liability would be $50 (provided this limitation is enforceable in your jurisdiction). This limitation of liability is cumulative and not per-incident.

Because some states or jurisdictions do not allow the exclusion or limitation of certain damages, in such states our liability is limited to the fullest extent permitted by law. Nothing in these Terms is intended to exclude or limit any condition, warranty, right or liability that may not be lawfully excluded or limited under applicable law (such as certain statutory warranties that may apply to consumers). Any provisions of these Terms which seek to limit liability shall be interpreted to apply to the greatest extent permitted under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Havana Beauty and its parent company, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Site or products in violation of these Terms. This means you will reimburse Havana Beauty for any losses, liabilities, costs, or expenses (including legal fees) that result from any such claim. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (at your expense), and you agree to cooperate with our defense of such claim. You will not settle any claim that affects Havana Beauty without our prior written approval.

Termination of Use

These Terms are effective unless and until terminated by either you or us. Havana Beauty reserves the right to terminate or suspend your account and/or access to the Site (or any part of the Site) at any time, for any or no reason, including if we believe, in our sole discretion, that you have violated any provision of these Terms or have engaged in any conduct that we consider inappropriate or harmful. We may do so without prior notice. In such event, your right to use the Site will immediately cease. You may also terminate your account at any time by contacting us to request account deletion, or by simply ceasing to use the Site.

If these Terms are terminated by either party for any reason, you will remain obligated to pay any outstanding amounts for orders already placed, and any provisions of these Terms that by their nature should survive termination (such as intellectual property rights, disclaimers, indemnities, and limitation of liability) shall continue to apply. Termination of your access or account will not waive or affect any other right or relief to which Havana Beauty may be entitled at law or in equity.

Changes to Terms

Havana Beauty reserves the right to modify or update these Terms of Service at any time. We may make changes to reflect updates to our practices, legal requirements, or for other operational reasons. If we make material changes, we will post the revised Terms on this page with a new “Last Updated” date, and such changes will be effective immediately upon posting unless otherwise stated. It is your responsibility to review the most current version of the Terms regularly. We encourage you to check this page periodically to stay informed of any updates. By continuing to use the Site or our services after changes are posted, you are agreeing to the revised Terms. If you do not agree with any update to the Terms, you should stop using the Site and services.

Severability

In the event that any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services or sell you products shall be governed by and construed in accordance with the laws of the United States and the laws of the State of Virginia, without regard to its conflict of law principles. By using the Site or purchasing products, you agree that any dispute arising out of or relating to these Terms or your use of the Site shall be brought in the state or federal courts located in the State of Virginia, and you consent to the exclusive jurisdiction of such courts. (If you are a consumer residing in a state with mandatory consumer protection laws, however, those laws may give you the right to file a claim in your local courts and under your local law to the extent applicable.)

Note: The Site and services are controlled and operated from the United States, and we make no representation that the content or products are appropriate or available for use in other locations. Users who access the Site from outside the U.S. (even just to browse) are responsible for compliance with local laws if and to the extent local laws are applicable.

Contact Information

If you have any questions, comments, or concerns about these Terms of Service, or need to contact us for any reason, please reach out to our customer support. You can contact Havana Beauty by email at support@havanabeauty.store or through the Contact Us form on our website. Our mailing address and phone number are listed on our Site’s contact page for any official correspondence or returns. We will do our best to respond promptly to all inquiries.

Thank you for reading our Terms of Service. By using the Havana Beauty Site and services, you acknowledge that you have read, understood, and agree to these Terms. We value your business and look forward to providing you with quality cosmetics and excellent service. Please check back regularly for any updates to these Terms, and happy shopping at Havana Beauty!